Blog

Multiple Payment Transactions

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Where a customer wants to pay by more than one payment type in one transaction. Sometimes you may encounter a customer who wants to use more than one tender-type for a transaction. For example, they might want to pay for a £99 transaction with £50 on a credit card and the remainder in cash. Here is how you would...

Café Menu for POS Terminal

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The Epos Freedom Epos Terminal has a Browse feature that allows you to arrange your products and departments into a hierarchy for easy navigation. It’s ideal for all types of business particularly for restaurants, bars, cafes, etc. You can access the Browse menu at any time by clicking the Browse button in the toolbar on the right hand side...

Adding / Resetting a User’s Swipe Card

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If Swipe Cards are enabled in your system, users can log in to the POS Terminal and also the RMS by using their swipe cards. These cards need to be pre-encoded and you need to then assign the code on a card to its user. To do this you should go to the ‘Manage Users’ option in the ‘User...

Using a Temporary Code at the Point Of Sale

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Some retailers often create so-called ‘dump codes’ in their POS system for till operators to use in the event of an item not scanning. At Epos Freedom, we prefer to use the term ‘Temporary Code’. This implies that the correct code will be found and the entry in the temporary code can be later reversed and corrected. We advocate...

Getting Started – Summary

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Getting Started Guide – Page 8 of 8 < < Prev You have now seen how to use the POS terminal and view your transaction activity in the RMS. What now? You can use your test system as much as you like to evaluate Epos Freedom so that you can decide whether it is right for you. We suggest...

Managing the POS from the Back Office

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Getting Started Guide – Page 7 of 8 < < Prev Next >> The Back Office system to Epos Freedom’s POS is the ‘RMS’ which stands for ‘Retail Management System’. The RMS allows you to manage all aspects of your Epos Freedom system including Stock Control and Purchase Ordering. You also monitor and maintain your POS system from the...

Payments

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Getting Started Guide – Page 6 of 8 < < Prev Next >> To finish a sale click the Payment button in the action panel: After clicking payment the action panel then prompts you for a Payment Type: Click a payment icon, and a proposed amount (the outstanding that is outstanding) appears with a Green Tick: If the amount...

Editing Quantities, Prices and Discounts

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Getting Started Guide – Page 5 of 8 < < Prev Next >> Depending on the security restrictions that you set up for your users, you can edit the quantity, price or discount of any item that is entered. To edit an item you simply click its description in the Receipt Panel: Once you click a line, the Action...

Inputing an Item

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Getting Started Guide – Page 4 of 8 < < Prev Next >> You can input an item on a POS terminal using one of 5 methods: • Quick Codes • Browse Pages • Searching by Description • Scanning a Barcode • Entering a SKU number (if you know it) SKU Numbers Each stock item in your Epos Freedom...

Loading the POS for the First Time

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Getting Started Guide – Page 3 of 8 < < Prev Next >> Using the Test POS URL (http://test.pos.eposfreedom.com), key in your Retailer ID Key if prompted, and then login using the following details: UserID: tillop1 Password: tillop1 (This user ID and password is set up by default in the system. When using your live system it is essential...